While the SCRD’s statement said other local governments – the Town of Gibsons and District of Sechelt – also gave the trial endorsement, BC Ferries presented to those councils at closed, in-camera meetings. BC Ferries is moving ahead to develop 11 “community-sourced” ideas for improving service on Route 3 – including potentially changing how the reservation system works. Reservations can be made online, by phone or in person. Please contact 1-888-BCFERRY (1-888-223-3779) for assistance. And we just want to make sure that they’re aware about the feedback and that they’re listening to that as well,” Pratt said. Other International: 1 778 371-0607. Within 24 hours of giving unanimous support to a trial that would bring 95 per cent reservation capacity and free reservations to Route 3 this summer, the SCRD board released a statement that BC Ferries’ trial is not an SCRD decision nor did the company require endorsement from the SCRD to go ahead. Attention, prices are for information only and are subject to change without notice! You must arrive 30 to 60 minutes prior to departure. I know you can't reserve online so what do you do? (français), Belgium 24 hrs/day at discovercamping.ca. On Dec. 4, 2020, the Ministry of Transportation and Infrastructure announced that BC Ferries, BC Transit and TransLink signed a Safe Restart funds agreement. There will be two new fares on Route 3 during the trial, according to bcferries.com/route3trial as of April 28. “I’ve heard from people up and down the Sunshine Coast concerned about the Langdale-Horseshoe Bay route, long before I was informed about this newest reservation trial last week. No-shows would face a penalty fee. All rights reserved. reservations… I've just booked a reservation on the Tsawwassen ferry. Finding ferry solutions that work for our communities has been a big challenge, and concerns have been raised for a long time about the cost of reservations, sailing waits, medical appointments, on-time performance, cost, and a myriad of other issues that create frustration among residents,” Simons said. Below are some tips to help you make the most out of your voyage with BC Ferries. Long lineups and a shortage of reservations has led some people to resell unneeded B.C. TRAVEL WITH US TODAY. ... Reservations fees for existing bookings will be refunded for travel between now and January 8, 2021. The Saver fare, for select sailings at less busy times, will range from $14.50 to $22 one way. Please share this group as well. Thanks everyone, very helpful. Many thanks! For non-residents of BC, reservations start July 8. With the Prepaid fare, vehicle fares in each direction will be $25. I know you can't reserve online so what do you do? “We will ensure the community is well informed about changes to their travel experience this summer. BC Ferries recently launched a new mobile-friendly website that makes it easier for customers to book and manage their bookings online. She acknowledged the previous public consultation BC Ferries has undertaken specifically in regards to Route 3 and said it’s been clear that another boat will not be added to the route. Availability updated daily at 7am PT. Should we receive this endorsement, BC Ferries would begin this peak summer season.”. BC Ferries is suspending its Horseshoe Bay – Nanaimo service “until further notice,” as of tomorrow (Saturday, April 4). BC Ferries will also suspend adding extra sailings during weekends, holidays and peak travel periods and notify all travellers with reservations that the travel order is in place and allow cancellations free of charge. We operate under contract with the Government of BC, which means not all decisions are ours to make alone. The petition is hosted by change.org, which does not allow site visitors to see the full list of signatures or their location. The Moving Ahead Together Project, which started last August, is aiming to establish “near-term” solutions for the Langdale-Horseshoe Bay route through engagement with Sunshine Coast residents and other stakeholders. Reservations: Reservations can be made online on the BC Ferries website. BC Ferries … On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal. I've just booked a reservation on the Tsawwassen ferry. (english), More than 20 feet: $6.50 / additional foot, Less than 7 days before departure: $18.50, Seniors, Monday-Thursday, excluding Statutory Holidays: Free, More than 20 feet: $5.95 / additional foot, More than 20 feet: $5.80 / additional foot, More than 20 feet: $4.35 / additional foot, More than 20 feet: $2.55 / additional foot, More than 20 feet: $3.80 / additional foot. Price per passenger one way from Campbell River to Quadra Island (Quadra Island to Campbell River = FREE): Price per passenger one way from Quadra Island to Cortes Island (Cortes Island to Quadra Island = FREE): Join our Authentik newsletter like our 39 856 subscribers. Subscribe now! BC Ferries Unused reservations for sale, trade or free. (français), Other countries Currently, reservation fees are $10 when booked more than a week in advance or $17 within seven days each way. Consider a small monthly contribution to support your local journalists. By continuing to browse this site, you accept cookies. The Office of BC Ferries Commissioner’s fare cap regulation is based on the average fare, not specific fares or proposed increases, and applied on a system-wide basis. For the occasional planned trip (ie tourists), maybe it’s better, but for commuters, it’s a disaster.”. The CEO of BC Ferries, Mark Collins, is scheduled to talk about the trial at the public Sechelt Chamber of Commerce meeting at noon on April 30. Customers will be able to reserve up to 45 minutes before sailing, if space is available. (english), USA Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online. STEP BY STEP GUIDE. In the presentation to the SCRD on April 22, BC Ferries’ Brian Anderson said the company will be collecting customer feedback during the trial. Vote The Minister of Transportation is also aware that there are significant concerns about this trial. If it is, we could use your help. While BC Ferries advertises on-board pet amenities, consensus from dog owners is that the dog areas are way too small, very uncomfortable and just don’t meet the needs of a dog owner. Watch New travel restrictions to hit BC Ferries travelers Video Online, on GlobalNews.ca In Britis Columbia, ferries serve more than 43 ports of call and all belong to the same company, BC Ferries. (english), Other countries As of February 2, 2021 gift certificates will no longer be sold online until the upgrade of the store is completed. These routes include: - Pt. To get from one place to another along Canada’s West Coast, it is sometimes necessary to take a ferry. Whilst I'm looking at BC ferries, how do I get a reservation for the Earl's Cove to Saltery Bay ferry? Payment information: Debit cards not accepted. Pratt said the board has since been in contact with BC Ferries “to ensure that they are proactive with additional information about this project … to make sure that a lot of the information including the initial feedback from public be taken into consideration moving forward.”. Read More. SCRD board chair Lori Pratt told Coast Reporter on Friday, April 23, that the public feels “blindsided” by the trial, and the SCRD has heard from residents that they are confused about how the trial will impact them and demands for more information. The remaining five per cent of reservation capacity will be saved for priority emergency vehicles and those travelling with the Medical Assured Loading program, although BC Ferries notes this amount can be adjusted if necessary. If you have a reservation you can't use please post here. BC Ferries Commissioner Sheldon Stoilen told Coast Reporter that he couldn’t speak to specific fares for Route 3, “but I can tell you that, conceptually, what they’re proposing is entirely within the price cap regulations.”. “We the people of the Sunshine Coast are demanding that this plan be stopped immediately until proper public consultation takes place with the residents of the Sunshine Coast,” the petition reads. Click here to learn more. BC Ferries asked the SCRD for formal endorsement of the trial at the April 22 meeting. One comment, from Brad Palm on Facebook, reads: “As one who rides this ferry to get to work and back, I loathe this idea. Travelling with your dog on BC Ferries can be smooth sailing if you’re prepared and you are loaded on the top vehicle deck, however, things can be much more frustrating if you’re loaded on the lower vehicle decks which must be vacated during the sailing. According to Collins, anyone who may miss their reserved sailing can call or re-book online at no extra cost. - See 1,606 traveler reviews, 1,069 candid photos, and great deals for Tsawwassen, Canada, at Tripadvisor. Call Centre ($5 surcharge applies to transactions) Toll free from Canada/USA: 1 800 689-9025. Currently, the fare for a vehicle is $47 round-trip – a fare increase of 40.4 per cent. As of April 28, the “Stop BC Ferries and our 3 local governments from running roughshod over Sunshine Coast residents” petition had almost 7,700 signatures. On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal. BC Ferries: Ferry Reservations ?? In an email statement on April 27, Powell River-Sunshine Coast MLA Nicholas Simons said he’s heard many concerns about Route 3 over the years. The BC Ferries. BC Ferries pitches free reservations on Route 3 with up to 95% reserved spots Apr 22, 2021 10:53 AM Sunshine Coast ferry routes not included in non-essential travel order In 2019, the Office of the BC Ferries Commissioner ruled that BC Ferries could only increase fares by a maximum of 2.3 per cent each year for four years, until March 31, 2024. Currently, the reservation capacity on Route 3 is between 40 and 50 per cent, Marshall told Coast Reporter via email, adding the Queen of Surrey can carry approximately 308 vehicles. If you prefer to book your reservation with one of our agents please call us at 1 888 788 8840. The more members the better your ods of finding what you need or recouping your money! You can make changes to your bookings online, login to your account, or refer to your booking confirmation email for information if you do not have an account. BC Ferries Schedule links: West Van - Sunshine Coast - (Horseshoe Bay-Langdale) Sechelt - Powell River - (Earls Cove-Saltery Bay) Comox - Powell River - (Little River-Westview) Alternatively you can call 1-888-BC FERRY (1-888-223-3779). The trial will also test payments for non-reserved vehicle fares going in both directions from Langdale and Horseshoe Bay. “According to what BC Ferries has told me, this is a test of a possible solution to one of the challenges ferry users regularly face. For those without a credit card or internet access, payment can be made over the phone with Mastercard Debit or Visa Debit. Upgrade to one of these browsers to visit bcferries.com: BC Ferries pitches free reservations on Route 3 with up to 95% reserved spots, UPDATED: SCRD endorses BC Ferries Route 3 trial, Sunshine Coast ferry routes not included in non-essential travel order. During the trial, travel in each direction would be $33 for vehicles without a reservation, or a $66 round-trip. In the agenda, the BC Ferries presentation stated, “BC Ferries is asking the Sunshine Coast Regional District (SCRD) to endorse a trial project this peak summer season that may improve the way people travel between Horseshoe Bay and Langdale on the Sunshine Coast. On board the ferry at Passages or at select BC Ferries terminals Call the Customer Service Centre at 1-888-BC FERRY (1-888-223-3779) Note: We are upgrading the online Gift Shop for BC Ferries gift certificates. If you are not checked in 30 minutes prior to departure, your reservation will no longer be valid. Book Now. What BC Ferries does with feedback is up to them, Pratt said. As this trial period continues, the SCRD Board expects continued consultation and updates from BC Ferries.”. Online reservation booking is safe, secure and convenient. You must arrive 30 to 60 minutes prior to departure. The order sees BC Ferries ask travellers if their passage is essential and non-essential travellers will be asked not to board vessels headed to a different region. BC Ferries' controversial summer trial is set to run between June 21 and Oct. 13. “They are doing an incredible amount of work. You also may be pleased to know that we will be releasing a brand new website in the coming months, which will be more user friendly and easier to make, change and cancel reservations online. Whilst I'm looking at BC ferries, how do I get a reservation for the Earl's Cove to Saltery Bay ferry? BC Ferries’ website says that in previous summers, only about one-third of sailings left the dock full. Reservations: Reservations can be made online on the BC Ferries website. BC Ferries executive director of public affairs Deborah Marshall told Coast Reporter in an email following the SCRD’s statement that the trial is going ahead. BC Ferries connect numerous ports and islands throughout coastal British Columbia in Canada with many routes on offer and frequent sailings every day, all year round. Here is a look at BC’s main ferry services, to help you plan you next visit to Vancouver Island. This allows BC Ferries some flexibility, Stoilen said, to manage factors such as demand or traffic. On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal. Changes to your booking are subject to the terms and conditions of the fare purchased and applicable fees. Take this short survey and let us know how we're doing. If you have recently travelled with BC Ferries, we'd like to hear about your experience travelling with us. Advice Regarding BC Ferries. Experience Card holders will not be given further discounts on top of the reduced rates all who book in advance are eligible for during the trial. Anderson said BC Ferries already ramps up support staff during peak seasons, and bookings can also be made online or at the terminal. Baggage; Pets; Accessibility; News & Media; Get In Touch. 7 days/week, … Change the settings. While B.C. BC Ferries agreed to freeze fares until March 31, 2021, after which the company would limit fare increases to rate caps established before the pandemic for the next three years. The survey can be completed in less than two minutes. This year British Columbians have priority access to camping reservations for the entire summer season. We can't wait to share our online experience with you. Price per passenger one way from Horseshoe Bay to Langdale (Langdale to Horseshoe Bay = FREE): Reservations: For more information, call 1-888-223-3779. He added: “Feedback is important, and BC Ferries has been hearing from the public directly about their plan so far. The petition cites concerns including reservations being required in both directions, traffic at the Langdale terminal and travel for medical purposes. A BC resident is someone who resides in BC. We ask that reserved traffic travelling between Vancouver – Vancouver Island is checked in 30-60 minutes prior to the scheduled departure time. In-person advance payments at the terminal administration office can be made in cash. has 339 members. Ferries reservations online. That feedback came in the form of many comments on social media and a petition started by Sunshine Coast resident Glenda Sewards, which had reached more than 2,000 signatures before SCRD made its statement calling for consideration of community feedback. In the future, I recommend making any bookings under a My BC Ferries account, so you can log in and amend your reservations without having to call our Customer Service Center. On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal. After public outcry from Sunshine Coast residents learning of BC Ferries’ upcoming summer trial, the Sunshine Coast Regional District (SCRD) has asked the company to consider the public’s response. This allows terminal staff to calculate the remaining deck space, so we can determine the amount of standby traffic that may be accommodated on that sailing. (This route is not operating until further notice due to COVID-19 impacts) A vehicle reservation is not a ticket. By clicking the CONFIRM button below and proceeding to Discover Camping, you are confirming you are a BC resident. I am charged a penalty and have no hope of a standby trip. Because our goal is the creation of a near-term action plan, we will be focusing conversations on topics and solutions that are within BC Ferries' control. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online. The April 23 statement says the SCRD, “Town of Gibsons and District of Sechelt are asking for immediate action from BC Ferries to ensure feedback provided from the community in the past 24 hours is taken into consideration. Now imagine my work schedule changes (it frequently does) after I have done all this, or I end up working late and can’t make my sailing. Belgium Background information on how the trial will work and the changes that will be required in the way that Sunshine Coast residents and visitors plan for travel are available at bcferriesprojects.ca/aheadtogether.”. Advice Regarding Reservations. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online. Additional information. BC Ferries said the trial is going ahead with a tentative start date of May 26 to make reservations for sailings between June 21 and Oct. 13. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online. A reservation is a way for a vehicle to save a spot on a few ferry routes. Changes to reservations can be made up to 45 minutes before sailing. During the trial, he added, BC Ferries will prioritize the calls for the region. (français), USA Townsend/Coupeville - Anacortes/San Juan Islands (Friday Harbor, Orcas Island, Shaw Island, Lopez Island) - Anacortes/Sidney, B.C. During the trial, the Experience Card cannot be used to book reservations online, but can still be used to make payment at the terminal. We are now finalizing the trial’s details and implementation dates,” Marshall said. Results > Archives >, Sign in or register for your free account, SCRD endorses summer trial, asks BC Ferries to consider public feedback. Apparently there’s some incorrect information circulating about what the trial actually entails, and it’s important for residents to understand the proposed trial so that concerns can be properly addressed.”. Both fares will require payment in advance. (français), Canada It’s worth it to try something different, Pratt said, adding, “It is a big change for everyone and we hope it goes forward smoothly, but I think it’s important to note that we have a lot of challenges on our route… This is an innovative change and change is never easy.”. BC Ferries is also exploring the option of a third party assisting with calls. If you are not checked in 30 minutes prior to departure, your reservation will no longer be valid. Consider this: on the day reservations are released, I will spend hours and hundreds of dollars to book and prepay for every trip to and from work all summer. Your answers will be held in strict confidence and will be combined with those of other passengers to let us know how we are doing and how we can improve. Buy Tickets; Fares; Schedules; FAQs ; Know Before You Go; Travel Information. Plan Your Trip. I was told about the public engagement that led to this trial, as well as the goals they hope to achieve – and if they don’t achieve these goals, the trial will end,” he wrote. Please come back then. 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