Customer reviews of Lloyds Bank car insurance. I have taken them to the financial Ombudsman. The Santander app told me that the large sum that I bank transferred had gone through. The wrong advise I received on 27th January has not only cost me financially to the tune of around £7688.68 - which could increase if the vans are sold at less than the financed amount, as I am a PG which means that I have to pay the shortfall (ridiculous that I have to pay the shortfall, yet can not make the full payments for the duration of the agreement that I wanted to). I got in touch with the dealership/Kia finance and I agreed to get the car booked back in and have the issue checked. And remember, if you've used Santander before, you too can write a short Santander car insurance review here to help other drivers. I had to use a solicitor to get back the 8k these crooks owe me, so far got back 6, awaiting the remainder. “Worst experience ever dealing with a car insurance claim” Written on: 09/03/2018 by Nicola1988 (1 review written) After a car drove through a red light straight into the side of me, the insurance company have caused me unbelievable stress, the way the calls are handled, they don't call you back, everything is being reviewed and they have no time frame on anything. You've already flagged this Bridget Howard 2 reviews. You can read these honest Santander car insurnance reviews to help you decide which car insurance provider is right for you...and your car! IE ... quick and straight forward when I needed to renew my car insurance, I have recommended it to family members. Read CB1100R's review of the Santander Car Insurance, 2 of 4 Santander Car Insurance reviews, & compare with other Car Insurance at Review Centre This resulted in me having to service, MOT car and replace two new front tyres for the further 6 months they told me I had to keep car. I wish I had read reviews before I did. Just to let you know that NatWest has approved my loan application and funded the money same day as what you declined. Things are a little better on the Review Centre, where Santander has 3.7 out of 5 stars and 67% of reviewers saying they would recommend the service. They had the car for a few days in that Time they rectified the damp, the noise on the engine was to be a characteristic of the vehicle and the start stop had the battery recharged. !Santander could of done more for us all also amount of communicate extremely poor to say at least !!! Stay away. I do appreciate this has had a massive impact on everyone. I left it with them hoping I would hear something positive but I didn’t hear anything. Furniture Store. For companies Categories Blog. In the first lockdown they stopped taking cheques so I was not able to pay my wages in to my local branch, so they were sent via Royal Mail, conveniently they lost 2 weeks worth of wages, (thanks very much). !OR here's an idea remove that number from our account.....NOW!!!!!! I wouldnt recommend phoning, those poor people have probably been screamed at all day, its no excuse for poor service if they give it but go try the online chat option first. Customers cite Questor’s transparency and fair premiums as key reasons to choose them. In our analysis of Santander’s rates in February 2020, we found Santander to be the 7 th cheapest lender. Just tried to open a Mini 123 bank acct online for my 14 year old daughter. That part is inexplicable. I recently came to end of car lease with Santander Consumer Finance. Worst company ever, give me misinformation 3 times about settling for my car, in the end couldn't get finance to buy it outright so I had to give the car back. Despite the app, very good service from the U.K. helpdesks. Day 2 & still unable to access my online banking, very poor service.Local branch ATM also out of use. !Oh and they can't discuss that phone number with us but are prepared to leave it with our account??? Santander car insurance customer reviews. Only the latest review will count in the company's TrustScore brian cahill 2 reviews. Our review on Santander car insurance policy Santander is large retail and commercial bank that offers various products some of them being car and van insurance. It's also meant that I now have no vehicle to get to work!I have lodged a formal complaint to SCF and I have not even received an acknowledgement of this. Saga car insurance reviews on Smart Money People come from drivers like you! There's nothing else you need to do. You would have thought (through the delays and number of calls I've had to make to chase) I'm asking them for money, instead of them getting a further £870 in interest (4.9% APR). Truly woeful customer service, can't even get the basics of sending a document correct! And on Trustpilot, the company has a rating of 1.2 based on over 860 reviews. Travel Insurance. They are completely unprofessional and the customer service. Always record every telephone ☎️ and every email conversation as evidence. 4 years, want to extend by 12 months due to inability to test drive other cars during COVID. We're all about consumer reviews. !I then asked if my bank cards still work the response I got is don’t know at all I found this extremely difficult and unhelpful .I then took to phoning Santander banking phone number the amount of time on the phone was approximately 1 hour and 32 mins before speaking to someone this person was called Russell at banking groups. Sunday 16th May 2021 Re No account access plus Formal Complaint too !!! I took 2 company vehicles out on finance with SCF and initially had no real issues - besides the fact that the completion/pay-out process took a while. I finally managed to speak with them on 4th March, to be advised that despite them now having new payment details on both agreements and them having me listed as a PG on these, I could in fact NOT keep the agreements running. I'm writing this on behalf of my fiancée I must add. I said I would go to a company and just get a months insurance he told me that would be very expensive, … I made enquiries to SCF on 27th January about retaining the 2 vehicles that I had financed with them, and was advised that as I was the personal guarantor (PG) I could continue these agreements. The first lady spent an hour starting a dispute for me because there was no option for me to start one online based on the circumstances (another reason this is not 5 stars the online services really need some work) and the second was really helpful, checked all the info quickly for me and was very pleasant. Which, given my experience of SCF, I am not surprised about. Put on hold each time I phone them to be put through to another useless customer service person who then transfers you from one department to the next. Official rate was 7.15. Behind every review is an experience that matters. But for all those people out there looking to purchase a car on finance. I've had to wait 6 months for a phone call response to a complaint about a collection of vehicle in October 2020. I asked him to email where in the company policy it states this. Categories Blog For companies. !I give an extremely I asked if Santander been hit by fraud attack one agents said NO . I toke a finance and I didn't know I had to register the car under my own name, I've registered the car under my brother name, due to insurance reasons & Park permits. I toke a car finance with santander and I've regret it so much. The year after our current insurers put up their price so we go back to Saga who offer a very competitive quote so we go back to them. Elements marked with a are covered as standard, those marked with a are not covered as standard. Questor states that it can offer daily car hire excess insurance policies from just £2.99, with annual policies available from £44.98. We'll email you when your documents are in your Online Banking Mailbox. Therefore I am now left with no vehicles!3) I have had these vehicles sign written -believing I could keep them - at a cost of £1614.004) I have paid a 25% deposit upfront on the insurance for these vehicles at a cost of £1274.68Having to close a business and try to ensure that I am able to continue working is taxing enough, but SCF has now added unnecessary pressure through incompetent advice. Lying Incompetent thieves is an understatement, believe every review on here, as it’s all true. He said its company policy why we dont give out this. Please take this complaint seriously as I am not happy at all. “Insure yourself against Santander Insurance” Written on: 04/07/2014 by GlamT (1 review written) The worst experience in life is to have to deal with Santander insurance. At this point I am very angry at the fact I have a vehicle which from day one is not fit for purpose and have the right for rejection but no one contacts me plus I am paying a good monthly figure without delay each month but have a vehicle that doesn’t function how it should. Received an extra bit in my pay this month as I’m a nurse for NHS and this was a thank you for working through pandemic but unfortunately this extra bit of money in my pay has had to cover this charge. Had car finance with them, 2 weeks into my agreement I asked for withdraw figure, they said will said 2nd class post - never arrived. © 2021 Trustpilot A/S. Whatever you do, do not get finance through Santander! They will tell you anything and when challenge they have no idea. I tried to dispute it but they were not understanding or empathetic in the slightest. There are 3 levels of cover available for their car insurance policy: Comprehensive, Thirdy Party, Fire & Theft and Third Party Only. The agents do not communicate in a timely manner. For example, read through our review to find out how good the claims process. we are struggling financially like a lot of good people out there.I wonder just how many poor people have committed suicide thanks to these horrible individuals ay the top who pay these phone monkeys to do their dirty work for them.Priority No 1.: Use any means necessary to extract money from people (preferably young single mothers with children) Try to use their poor emotional state and circumstances of hell to frighten them into borrowing money to give to the rich reptilians at the top. No access to my own money thanks to your 'Technical Difficulties' ... thanks for messing up my weekend. This company is a bully, during this hard times people have lots of problems dealing with covid & family and loved one's in hospital with covid and yet u have this nasty company harassing me u for silly things.. So I’ve now had to leave my car over the weekend because I can’t pay for it when I have the money in my savings account. Read all the reviews and go elsewhere. I've never had any types of accounts with Santander. Please avoid this company because they are bunch of coward people.. One of the staff was so rude telling me I'm not allowed to keep the car at my mother house & I can't allow my own brother to use it.. They are simply awful. Customer reviews of Santander car insurance On Reviews.co.uk, Santander as a whole has a rating of 2.96 out of 5, based on over 20 reviews. You can read these honest M&S Bank - Marks and Spencer car insurnance reviews to help you decide which car insurance provider is right for you...and your car! 3.5. www.santandercon … ?I am warning you now Santander if ANY money is unlawfully taken from our account we will come at you with EVERY legal option available! A call to the help centre told me that my account had been blocked as they were concerned that the transaction was fraudulent.. Santander have been overwhelmed with fraud attempts lately. Absolutely pathetic company. Browse companies by category. Take are your own risk. Every time I try to use this facility on their behalf the transactions get blocked and I have to call and be treated like a criminal. Written on: 08/07/2018 by CB1100R (1 review written) Selected Santander for my car insurance as I bank with them and also have my mortgage with them. I have POA for my parents. Hold on you just said it did. Then you just forward all the correspondence to Trustpilot then they validate as true issue from a customer. Our review of Santander mortgages consists of our team’s expert analysis combined with our own experience and customer feedback from review sites across the internet. Now today I can’t make any online purchases which has just lost me my slot with Tesco for my weekly shop. What you can get. Their vehicle hire policies cover not only rental … I have been receiving latters from santander … I clear explained why I was feeling this and what I been told in connection of Saturday systems being down .I also been told by someone Santander staff how they haven’t seen this before also the lack of same information and stories very conflicting and this not helpful at all .I therefore someone asking to reach out with to me also adding u suffer with health problems . People are suffering enough financial hardship currently without this added stress it’s really not necessary!! My car insurance was due for renewal but I knew I would be getting a new car within a month, I spoke to the renewals department who told me it would be around £30 to amend or cancel my policy, I was concerned they may not be the best quote so may not get my new policy with them. They treat the customer as though he or she works for them.Avoid them if you can. Bear in mind that these are reviews of the company as a whole, and as such may not be representative of just its car insurance. It sounds like I have been very lucky compared to others but can give another point of view. From the day of collection I noticed a few issues with the vehicle, which I reported straight to Ringways and Kia finance. How these people are still trading is beyond belief. I got sorry but this don’t cut but I also understand how people couldn’t do anything. Join the 104 people who’ve already reviewed Santander. Been two weeks now and still no withdraw figure and now lost the sale of the car.I recommend you stay well clear of this company. (WE as People) are nothing more than numbers on a screen to these 'people'. Not been able to pay anything towards my loan till today and a snotty letter arrived, i’ve been paying what i can each month, yet they send a threatening legal letter rather than one asking me to get in touch urgently which would be sufficient. I collected the vehicle and drove around 50 miles that day in the motorway but unfortunately the start stop didn’t even function the once. Only the latest review will count in the company's TrustScore. Everyone I have dealt with at Saga have been efficient, polite and friendly. Well done the call centre and fraud department staff, it's good that they are watching out for us. © 2021 Trustpilot, Inc. All rights reserved. A/C 14108167 SANTANDER BANKIf it is not one thing, it's another!I have tried to logon to online banking and I get the error message that my details I have entered are not correct and try again.I have been trying this for the last week and no improvement, so I wrote a letter to the CEO of Santander to address the problem.After nearly a week it has not corrected - I am still locked out!I do have a account with Metro Bank as well, I am thinking of taking ALL my money out of an ATM and putting the money there - do you blame me? All Santander ATMs were not working. This company is a bully, during this hard times people have lots of problems dealing with covid & family and loved one's in hospital with covid and yet u have this nasty company harassing me u for silly things.. Please avoid Santander Consumer (Volvo Contract Hire), Read the reviews here about Santander Finance and take at your own risk, Hard to even select 1 star for this company. This of course fine then Saturday 16th may 2021 couldn’t access my online app and the online account also too around about lunch time approximately .So I pop in to Santander in Manchester market street branch has I went to walk in bank staff stopped me and said all the system were down and that people couldn’t access people accounts at all .I explained that I wasn’t aware of this the reply was Social media of which I didn’t use !!! For example, read through our review to find out how good the claims process. We work with BISL Limited, one of the UK’s largest insurance intermediaries. In short they tried to wring every single last penny they could get out of me. After spending twenty minutes on the phone the only advice given was ' well that's what Mastercard charged us you better get in touch with them'. So do not forget that when talking to these satanic individuals.Always ask for their name as soon as the phone call begins, if it's name is Andrew and he sounds around 50, put the phone down, because you are talking to one the devils ar*e wipers.Sincerely,Somebody who cares. I told them this was unnacceptable and told my UK bank to recall the money as not in my account Santander charged me R$ 160 for this on 8th January. Santander's home insurance policy is available on the following price comparison websites: Compare The Market; MoneySuperMarket; Find out more: how to get cheap home insurance. Santander has been the most difficult and shady so far. Last September, we had a problem with the house covered by the policy, so I called them. !Moving on couldn’t use my card at all also I had to pay for a cake couldn’t collect that also . But you can still take cash from other ATMs. Your experience can help others make better choices. On customer reviews platform Trustpilot, Santander as a bank has 1.5 out of 5 stars and a rating of “Bad”, based on more than 2,500 reviews. Thank you Max for taking the time and not passing me on such as the other 5 people i spoke with. Third-party providers also offer breakdown cover that's packaged with other services you pay for – such as a packaged bank account or car insurance. Santander customer reviews. Complete waste of time. Do us all a favour and stop offering your services to consumers - I've dealt with Santander on a business side and the experience couldn't be more different! They just are collecting data. Car Dealer. Santander are an absolutely disgusting bank. Charges I shouldn’t have had to incur. It seems for leasing deals, they will charge extortionate amounts for any little damage whereas other finance companies I am finding out are more lenient. Low and behold Santander charged me almost £4.00 more than what Mastercard said it should be. Thanks,NatWestAbout this emailThis email is confidential and intended for the addressee only. Do not use Santander Bank you will require medication to keep you calm after there call centre. I also have a card for their account so I can do their shopping and any online banking transfers they may need to do ( they are in their 80’s and scared of fraudsters). Instead sent me letters demanding immediate payment and threatening court action. 230 people have already reviewed Santander. Read, write and share reviews on Trustpilot today. Behind the times, the atm's are terriblly slow , online banking seems to be down quite often and calling them is often a problem as no one seems to want to pick up the phone, I wonder why ...... Other than that its a great looking bank. Not just the online app, but all systems were down in Romford branch this morning was not able to open. The collection agent showed up without prior arrangement and they subsequently charged an over-zealous damage recharge notice. Got the car back the following day and driven again for around 20 miles that day but as before it didn’t active. Banks. Time to change a Bank after 12 years with Santander. Been charged over £800 - for normal little scratches and wear and tear , whereas other friends were never charged anything for the same amount. The Balham branch is supposed to be open today and it’s not. When I even went in to Tesco same problems also my mother couldn’t send any money to pay for something for her. Lloyds Bank as a whole has been awarded 4.4 out of 10 based on roughly 100 reviews on Trustpilot. Santander does not value their … Best car insurance companies 2020. I’m trying to do a good thing here. Hello Team, There is nothing wrong with mu credit report. The account balance hadn't changed so I worked out without any note from Santander that there was an issue. !This worried me in it self completely shocking and worrying behaviour because it came across that people just guessing with me !! I am not alone in having dozens of payments in/out of my account which I need to keep abreast of and which proves impossible given the sheer number of times that the online access is not available. 11k Down the drain basically. Reply. !Please see the letter I have written to Santander. Don't get stung, read and beware. The car went back in for an overnight booking again I was told the battery had been recharged and the start stop was working. 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